Thanks for shopping at SpiceTown! If you are not entirely satisfied with your purchase, we’re here to help. You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs a receipt from the online shop.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your payment issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you haven’t picked up the package and it’s returned to us, you will have to pay the shipping cost for it to be delivered again. If you want to cancel the order, we will reduce the cost of shipping from the amount to be refunded.

Contact Us

If you have any questions on how to return your item to us, contact us.
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